Terms & Conditions

These Terms and Conditions govern your access to and use of the BSS Traders application. By accessing or using the app, you agree to these terms. If you do not agree, please discontinue using the app.

The app may use your GST number and other required account details to identify and authenticate your business account. You are responsible for ensuring that the information you provide is accurate and for taking reasonable steps to protect your login credentials. Notify BSS Traders through official support channels if you suspect unauthorised access to your account.

Please ensure that your GST number, business name, address, mobile number, and other business profile information are accurate and up to date. Contact BSS Traders through its official support channels if your information needs correction. You should only provide business information that you are authorised to submit.

The app may display product descriptions, prices, images, and stock or availability information for reference. Information may change without notice and may not always reflect current stock or final pricing. Confirm the product details, final price, quantity, availability, and any applicable conditions with the dealer before an order is accepted.

You may browse products and choose to send product or order details to the dealer through WhatsApp. You may submit enquiries while the app and relevant communication services are available. Sending an enquiry or WhatsApp message does not, by itself, mean that an order has been accepted, reserved, or confirmed.

You are responsible for reviewing the information in your request before sending it and for correcting any errors by contacting the dealer.

After receiving your request, the dealer may contact you by phone or another available communication method to discuss products, quantities, stock, pricing, delivery arrangements, and other order details. An order is subject to confirmation by the dealer and any terms agreed directly with the dealer.

Do not assume that products have been reserved or that an order is final until the dealer confirms it.

The BSS Traders app does not accept or process payments within the app, as described in these terms. Payment methods, payment timing, applicable charges, and payment confirmation should be agreed directly with the dealer.

Sending an order request does not constitute payment and does not establish that an order has been paid. Do not share your UPI PIN, banking password, one-time password, or other sensitive payment credentials through the app or messages. Verify payment instructions with the intended dealer before making a payment.

Delivery availability, charges, estimated timelines, and fulfilment arrangements must be confirmed with the dealer. Actual arrangements may depend on the products ordered, stock availability, your location, and other circumstances. Any delivery estimate provided during an enquiry is not a guarantee unless expressly confirmed by the dealer.

If you need to change or cancel an order, contact the dealer as soon as possible. Whether a change or cancellation can be accepted may depend on the order status, including whether it has been confirmed, prepared, dispatched, or fulfilled, and on the terms agreed with the dealer.

Any applicable refund, return, replacement, or cancellation arrangements should be confirmed directly with the dealer and handled in accordance with applicable law.

You are responsible for reviewing product and order details before sending them to the dealer. WhatsApp and phone calls are provided through their respective communication services and may be subject to third-party terms and policies.

Messages sent through WhatsApp may be handled by WhatsApp and their recipients under their respective practices. BSS Traders does not control the independent operation or availability of third-party communication services. Keep a record of important order confirmations and agreements where appropriate.

You must not:

• Provide false, misleading, or unauthorised business information.
• Attempt to access another person's account or any system without permission.
• Interfere with, disrupt, or compromise the app or its related services.
• Use the app for unlawful, fraudulent, abusive, or misleading activities.
• Copy, misuse, or exploit app content or functionality in a way that violates applicable law or the rights of others.

BSS Traders may take reasonable steps to protect the app and its users if misuse or security concerns are identified, subject to applicable law.

You may use the account-related option in your profile to initiate account deletion if the feature is available and configured for that purpose. The option may be labelled “Disable Account”; disabling access is not necessarily the same as permanently deleting an account.

If the option only disables access or does not work, contact BSS Traders through its official website or the support details provided in the app to request deletion. Deleting or uninstalling the app from your device does not, by itself, delete your account or information held by the service.

Certain business, invoice, transaction, or other records may need to be retained where required by applicable law or legitimate record-keeping obligations. Refer to the BSS Traders Account Deletion Policy and Privacy Policy for more information.

The app may occasionally be unavailable or experience delays due to maintenance, network connectivity, third-party service interruptions, or technical issues. Product enquiries and order requests may be delayed if the app or communication services are unavailable.

BSS Traders will take reasonable steps to maintain the service, but uninterrupted availability cannot be guaranteed. If an enquiry is urgent, contact the dealer through an available official communication channel.

Your use of the app is also subject to the BSS Traders Privacy Policy, which explains how information may be collected, used, shared, and retained. Please review that policy to understand the app's information-handling practices.

BSS Traders may update these Terms and Conditions when its services or applicable requirements change. The latest version should be made available through an appropriate channel in the app or on the official website, with the “Last Updated” date revised when changes are made. Continued use after an update may be subject to the revised terms, to the extent permitted by applicable law.

These terms are subject to the applicable laws of India. Any dispute will be handled by the competent courts or authorities as determined under applicable law. Nothing in these terms is intended to exclude any rights or protections that cannot legally be excluded.

For questions about products, order enquiries, account access, or these Terms and Conditions, contact BSS Traders using the official website or the customer-support details provided in the app.